FAQ

  • SHAVEHEAL

    Welcome to ShaveHeal! We’re passionate about premium, naturally inspired aftershave and body mists that help you glow deep and shave sweet.

  • SCENTS

    Our lineup includes The Hoo Wood, Honey Spark, Luxe Honeyed, and Spicy Sweet.

  • CONTACT

    Below is a comprehensive FAQ to address common questions. If your query isn’t covered, contact us at support@shaveheal.com.

About Our Products

What products does ShaveHeal offer?

We offer four premium aftershave and body mist sprays: The Hoo Wood (woody and fresh scent), Honey Spark (honey-infused with a sparkling twist), Luxe Honeyed (alcohol-free, luxurious honey notes), and Spicy Sweet (bold, sweet-spicy aroma). Each is designed for a refreshing, hydrating experience with unique scents.

Are your products natural and safe for sensitive skin?

Yes! Our mists use naturally derived ingredients like aloe vera, witch hazel, and essential oils. They’re formulated with low alcohol (or none in Luxe Honeyed) for a gentle feel. We recommend patch-testing to ensure compatibility.

What makes your scents unique?

Each product features distinct profiles: The Hoo Wood offers earthy wood notes for a grounding vibe; Honey Spark delivers warm honey with a fresh sparkle; Luxe Honeyed provides creamy honey luxury; Spicy Sweet blends sweetness with a spicy edge for an invigorating touch. All use essential oils for layered, premium aromas.

Usage and Application

How do I use the aftershave and body mist?

Shake well before use. Spritz on shaved areas for a refreshing feel or on the body for all-day scent. For best results, apply to clean, moisturized skin to enhance the aroma.

Can I use this as a perfume?

Yes! Our mists are versatile and can be layered as a light fragrance, with scents designed to last and project nicely.

What are the benefits of each product?

The Hoo Wood: Provides a woody, fresh scent with a cooling mist for an invigorating post-shave experience.

Honey Spark: Offers a honey-forward aroma with a gentle sparkle, ideal for a sweet, refreshing glow.

Luxe Honeyed: Alcohol-free for a light, hydrating mist with luxurious honey notes.

Spicy Sweet: Delivers a bold, sweet-spicy blend for an energizing and unique fragrance experience.

Ordering and Shipping

When will products be available on the website?

We’re excited to launch soon! Following our certification meeting, we aim to go live by Friday or Saturday. Sign up for our newsletter for updates and exclusive launch offers.

How much does shipping cost, and where do you ship?

We ship across Canada and America via Canada Post or similar carriers. Standard shipping is $10 CAD per order to Canada and $12 CAD per order to America (free on orders over $100 CAD). Expect 3-7 business days for delivery.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you’re not satisfied, return unopened items for a full refund (shipping not included). Opened products may qualify for store credit if there’s an issue—email support@shaveheal.com with your order number.

Certifications and Compliance

Are your products certified or tested?

We’re pursuing third-party certifications for our products. All products meet Health Canada cosmetic regulations, including Cosmetic Notification Form submission.

Do you have allergen information?

Yes, our labels include full INCI lists with potential allergens like benzyl benzoate and linalool. Review ingredients before use.

General Questions

Where are your products made?

Proudly made in Canada with high-quality, sourced ingredients. We prioritize sustainability.

Can I sell or wholesale your products?

We’re open to partnerships! Email support@shaveheal.com for details on bulk orders.

How do I contact customer support?

Reach us at support@shaveheal.com or through our website chat (coming soon). We’re here to help!

If you need more details or have suggestions for our FAQ, let us know, we’re building this community together! 🌟 #GlowDeepShaveSweet.